Hymer Connect
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Voting Solutions for All People, LA County
Provide intuitive and accessible voting for all.
DATE 2020
MATURITY LEVEL READY
COMMISSIONED BY LA COUNTY
DESIGNED BY IDEO
LA County decided to revamp its voting system that dates back to the 1960s.
The new solution present a modular system that provide equal access to all types of voters : those who are vision and hearing impaired, unfamiliar with technology, non english speaker…
The voting process is meant to be engaging and to feel familiar.
experience epics
click and discover use cases
experiential setup
EXPERIENTIAL SETUP COMPONENTS
PHYSICAL INPUT
key pad, 4 buttons
AUDIO PLAYER
headphones
TOUCH DISPLAY
adjustable touch display
GUI
ballot marking screens
TOUCH DISPLAY
smartphone
GUI
pre-marking app
CODE READER
QR code scanner
VOTING SYSTEM
epic1
Provide multimodality to ensure accessibility
use case
Touchscreen based interaction for any voters
A touch screen allows any voter to easily navigate the ballot by advancing through different screens showing lists of candidates and ballot measures.
use case
Audio and tactile based interaction for those with vision impairment or reading disabilities
An audio guides voters through their options, voters interact with a push of a few simple buttons.
epic2
Enable personalization to favorize accessibility
use case
Language selection
Voters who prefer to read the ballot in a different language can choose their preference on the machine : 11 languages are supported.
use case
Interface personalization
Voters can adapt the interface to their abilities, from text size to screen contrast.
epic3
Enable voters to start voting process from home
use case
Pre-selection on personal phone
Voters can mark their votes on their cell phones when it’s convenient for them.
use case
Loading pre-selection on VSAP
At the polling station, voters can transfer their selections from their phones to the machine where they can review it and make changes before validation.
food for thoughts ...
Does inclusive design always imply multimodality and personalisation?
Are headphones the only solution to ensure private audio ?
How can a seamless journey favorise engagment ?
You worked on this project? Any comment or request?
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