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Airspace Connected Experience, Airbus
Bring connected services into the air travel.
DATE 2020
MATURITY LEVEL MOCKUP
DEVELOPPED BY AIRBUS
business class seats by Stelia Aerospace
eco class seats by Recaro
Airbus commences in-flight trials of connected cabin technologies.
At the APEX Expo 2019 exhibition, Airbus presented its new connected cabin. This innovation, called the « Airspace Connected Experience », will enable to offer on-board services tailored to passengers’ needs.
experience epics
click and discover use cases
experiential setup
DISPLAY
terminal screen
DISPLAY
connected mirror
DISPLAY
OLED screen
lighting
led strap
capacity identification
sensor for luggage compartment capacity evaluation
gui
aircraft informations
touch DISPLAY
IFE screens
touch display
flight crew tablet
touch display
personal smartphone
seat configuration
individual or shared configuration
human detection
camera
voice command
audio
ordering system
passenger app
USER IDENTIFICATION
scan code + camera
user profil
epic1
Make passenger journey more fluid
use case
Lavatory availability information
A camera tracks the line in front of the lavatory to minimise waiting time by redirecting this information directly on a personal support or in flight entertainment.
use case
Storage compartment availability information
Hostesses and passengers have the possibility to quickly visualize the remaining places in luggage compartment thanks to lights. Flight crew is provided with tablet support.
epic2
Offer a personalized service in bord
use case
Personalized food service
With their smartphone passenger could pre-order food and berverage according to their particular preferences and regimes.
use case
Personalized space
Passengers could book their seats according to their own preferences and travel needs (family, business trip, etc.).
use case
Personalized content
Passengers will be able to receive customized content directly on their IFE (In Flight Entertainment) screens. Including movies of their interest or relevant advertisements – such as recommendations for concerts they might enjoy at their destination.
use case
Easy access to personal data
Passengers will have the possibility to access their personal data from their cloud using the aircraft’s screens.
use case
Personalized lavatory
User recognition makes it possible to change the washroom environment: change of colour according to mood, according to noise, change according to design preferences.
Passenger can get information with the smart mirror and using voice control : informations about the time, the destination, the health support, get help with the assitant Eve.
epic3
Transform the space according to the uses
use case
Seating configuration
Passengers have the option of transforming the cabin by rotating their seats so they can talk to their neighbours.
use case
A hybrid space
The aircraft is built to be able to transform public spaces into different spaces according to the needs of use. The plane can thus become a sports hall, a bar… open to all.
food for thoughts ...
How to preserve the relationships and links between passengers and cabin crew with these new technologies?
Are on-board screens still essential for accessing services when all passengers are equipped with their personal devices?
How do you ensure flexibility in the user experience on a product with long-term investments?
How to improve the user experience in a hyper-codified environment?
You worked on this project? Any comment or request?
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